Privacy policy
Effective Date: November 13, 2026
1. Introduction
This Privacy Policy describes how The Fan Girl Nation / Ambar Driscoll Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from thefangirlnation.com (the “Site”).
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect the following types of information:
- Personal information: name, billing/shipping address, payment details, email, and phone number.
- Account information: login credentials, order history, preferences.
- Marketing data: email addresses for newsletters (if opted in).
- Technical data: cookies, analytics, IP address, browser type, device information.
3. How We Use Your Information
We use your data to:
- Process and fulfil orders.
- Communicate with you (e.g., confirmations, updates, customer support).
- Improve our website and services.
- Send marketing emails if you have opted in.
- Comply with legal obligations.
4. Legal Bases for Processing
We process your data under the following lawful bases:
- To perform a contract with you (e.g., fulfilling your order).
- To comply with legal obligations.
- For our legitimate interests (e.g., improving services).
- With your consent (e.g., email marketing).
5. Sharing Your Information
We share your information with trusted third parties to help us operate our business, including:
- Shopify (e-commerce platform)
- Payment processors (e.g., Stripe, PayPal)
- Delivery providers (e.g., Royal Mail, DHL)
- Analytics and marketing providers (e.g., Google Analytics, Meta Ads)
We do not sell or rent your personal data.
6. International Data Transfers
As we ship internationally, your data may be transferred outside the UK. When this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data only as long as necessary for business, legal, or tax purposes, typically 6 years after your last transaction.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent for marketing
- Data portability
You can exercise these rights by emailing us at help@thefangirlnation.com
9. Cookies
Our Site uses cookies for functionality, analytics, and marketing. You can adjust cookie settings in your browser at any time.
10. Contact Us
If you have questions about this policy or your personal data, contact us at:
📧 help@thefangirlnation.com
📍 Ambar Driscoll Limited, United Kingdom
If you are not satisfied, you may contact the Information Commissioner’s Office (ICO): https://ico.org.uk